I really loved the product. They seem to be an American based company. Promotions not in that thread will be deleted. Which distributor are you using? Ninja's simplicity, responsive support, and stated Mac feature parity dev goals are probably the features that most drew us to them - and we'd be happy to pay for what we truly want in this area. You'll be highly impressed. Slow rollout with a lot of other stuff to do before we are ready for RMM. Really like the looks of Ninja, it meets our specific needs well.
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Not profitable and high risk of churn. I know this is an older post but check out https: I also publish a weekly development summary every single week on what we worked on in the past week.
I am definitely picking on Labtech here, but thats mostly because it was our previous RMM, and the only other offering we'd used before then for any extended period was too long ago to be accurate. Mostly because I was the driving force behind us going for Labtech and I feel that I let the company I work for down by letting it drag on as long as it did.
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Web technologies is using on their website.
Which distributor are you using? I'm highly impressed with their new roll out. Scripting is limited, monitoring is limited.
Currently on Ninja - it's definitely a work in progress. So basically only partially protected. They have a long way to go, but the devs come off as ambitious and relatively honest thus far.
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Sometimes I wish I had stayed with Ninja. Log in or sign up in seconds. So basically only partially protected. Unlike ConnectWise if I have a problem I can actually get an accurate answer, including time frames for fixes we were with Labtech and I had support staff telling me multiple months in a row that issue X will be in next month's release - dont tell me if it's not true, just say you dont know ffs - I dont like to be surprised with a tool that I'm trusting to manage client's Unlike Labtech its not full of monitors, out of the box, with questionable thresholds for modern hardware I'm excluding the network monitoring here, which I will conceed has some values which dont align with faster networks, like 10GbE Access via anything with a web browser Pricing - our NinjaRMM agent combined with our AV and Teamviewer license is now the same as it was for our previous RMM without AV or equivalent remote - my understanding is that our boss is happy with this This all boils down it to being "good enough" for us for now.
We offer free onboarding as many times as you need itunlimited support US based and try to establish roadmap that is driven by you. Become a Redditor and subscribe to one of thousands of communities. Do people really use Ninja? |
There is a way to perform this via. Just want to see if anyone is currently using and what they think of it? How does it compare to other similar products?.
all the tools in one App. My advice promote Ninja RMM to other companies You can register for a trial here:
I loved reading the open discussion.
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Tons of features but I find after awhile it all becomes bloatware. Speaking of features, we have been cranking features left and right and had 7 major releases last year, and plan to have a good number this year as well.
Both me and my CEO are always on calls with partners like yourself, discussing their pain points an helping out as necessary. Which is a shame because I could see the value it would've brought: However, I suspect I'm not a decision maker, just a tech we're probably gonna stick with it for now because; We managed without a RMM for a long long time and we're still half in half out of the RMM world.
I am also one of the most guilty of "dating" my RMM.
So basically only partially protected.
Tons of features but I find after awhile it all becomes bloatware. I always thought of it as some kids pet project his dad would fund until the market died.
I'd like to to move more stuff into Ninja when we can, but we do have to work with on-site staff at many clients and worth with their tooling.